OVERVIEW
Welcome to LadyOfTheMoon! The terms “we,” “us,” and “our” refer to LadyOfTheMoon. LadyOfTheMoon operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (the “Services”). LadyOfTheMoon is powered by Shopify, which enables us to provide you with the Services.
The following terms, together with all policies referred to herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and address matters such as warranty disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you have reached at least the age of majority in the country where you reside and that you have given us permission to allow your minor children to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing products we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the security of your account information and for all activities on your account.
SECTION 2 - OUR PRODUCTS
We have made every effort to display our products as accurately as possible. However, the colors and appearance of the products may vary depending on your device screen settings.
All product descriptions may be changed at any time without prior notice. We reserve the right to remove any product from the range at any time and to limit the quantities of products we offer.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. LadyOfTheMoon reserves the right to accept or refuse your order for any reason.
Your order is not accepted until we have confirmed acceptance and received payment.
If we do not accept or cancel an order, we will attempt to notify you using the contact information you provided at checkout.
Your purchases may be returned or exchanged in accordance with our refund policy.
SECTION 4 - PRICING AND BILLING
Prices and promotions may change without prior notice.
The price charged for a product is the price in effect when the order is placed and is stated in your order confirmation email.
Prices exclude taxes, shipping costs, or import duties unless otherwise stated.
You agree to provide current, complete, and accurate purchase and payment information for all purchases you make in our store.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for shipping delays caused by carriers, customs clearance, or circumstances beyond our control.
Once an order has been handed over to the carrier, the risk of loss passes to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including logos, images, text, graphics, and designs, is owned by LadyOfTheMoon or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or use any content without our prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
Your use of optional tools offered through the website is entirely at your own risk and discretion.
SECTION 8 - LINKS TO THIRD PARTIES
Our website may contain links to third-party websites. We are not responsible for the content or practices of third-party websites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
LadyOfTheMoon is powered by Shopify, which enables us to provide our services. However, all purchases you make are made directly from LadyOfTheMoon done.
Shopify is not responsible for any aspect of transactions between you and LadyOfTheMoon.
SECTION 10 - PRIVACY POLICY
All personal information collected through our services is subject to our privacy policy.
Because the store is hosted by Shopify, Shopify may also process certain personal information to provide and improve the services.
SECTION 11 - FEEDBACK
If you submit reviews, suggestions, or other feedback, you grant us the right to use and publish this content for marketing or operational purposes.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally, errors may occur in product descriptions, prices, or availability.
We reserve the right to correct errors or cancel orders if incorrect information is displayed.
SECTION 13 - PROHIBITED USE
You may not use the website for unlawful purposes, including sending viruses, spam, or fraudulent information, or carrying out activities that disrupt the proper functioning of the website.
SECTION 14 - TERMINATION
We may terminate your access to the website or services at any time without prior notice if you breach these Terms of Service.
SECTION 15 - DISCLAIMER OF WARRANTIES
The services and products are provided “as is” and “as available”, without any form of warranty.
SECTION 16 - LIMITATION OF LIABILITY
LadyOfTheMoon is not liable for any indirect or consequential damages arising from your use of our services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless LadyOfTheMoon and its affiliates from all claims arising from your breach of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
ARTICLE 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and LadyOfTheMoon regarding the use of the services.
ARTICLE 20 - GOVERNING LAW
These Terms are governed by the law of the jurisdiction where Thermohaus is registered.
ARTICLE 21 - CONTACT DETAILS
Store name: LadyOfTheMoon BE
Legal entity: Thermohaus
Business address:
128 City Road
London
EC1V 2NX
Company number:
16758907
Call us at:
+32460247348
Customer service opening hours
Monday to Friday | 09:00 – 17:00 (GMT+1)
Weekends | 11:00 – 16:00 (GMT+1)