At LadyOfTheMoon we strive to provide all our customers with a safe and reliable payment experience.

Secure payments

Our website uses Secure Sockets Layer (SSL) encryption technology to protect your personal and payment information.

SSL technology encrypts sensitive information during transmission, keeping your data safe.

You can check whether our website is secure by looking for:

  • a padlock icon in your browser's address bar

  • the website address that begins with https://

Accepted payment method

We currently accept the following payment method:

  • Bancontact

All payments are securely processed through Shopify's payment system.

Currency

All prices on our website are displayed in EUR (€).

Payment security

Our store complies with the Payment Card Industry Data Security Standards (PCI DSS).

This means that all payment transactions are processed through secure systems designed to protect your financial information.

We do not store your full payment details and do not have access to them.

Privacy

Your privacy is important to us.

We do not sell, rent, or share your personal data with third parties, except where necessary to process your order or comply with legal obligations.

For more information, please refer to our privacy policy.


Contact

If you have any questions about this payment policy, you can contact us at:

Store name: LadyOfTheMoon BE
Legal entity: Thermohaus

Company address:
128 City Road
London
EC1V 2NX

Company number:
16758907

Email
support@ladyofthemoon.be

Call us at:
+32460247348

Customer service opening hours
Monday to Friday | 09:00 – 17:00 (GMT+1)
Weekends | 11:00 – 16:00 (GMT+1)